Prime Healthcare Pixel Settlement
Up to $20
Verified November 15, 2026 against phsettlement.comAdministrator: Kroll Settlement Administration LLCFound via classaction.orgHow ClaimWatch verifies cases
Where this case stands
Accepting claims until December 21, 2026
The final approval hearing is set for March 9, 2027. Payments cannot go out before the court approves the settlement there.
Pending in the Superior Court of California, Los Angeles County (No. 23STCV26800).
- December 21, 2026 · upcomingOpt-out deadline
Last day to exclude yourself and keep the right to sue separately.
- December 21, 2026 · upcomingClaim deadline
Claims had to be submitted by this date.
- January 20, 2027 · upcomingObjection deadline
Last day to tell the court why the settlement should not be approved.
- March 9, 2027 · upcomingFinal approval hearing
The court hears any objections and decides whether to approve the settlement.
What happened
The lawsuit claims Prime Healthcare used third-party tracking pixels on its websites, which may have shared patients' personal information without consent and violated state and federal privacy laws. Prime Healthcare denies wrongdoing, and the court has not decided who is right. The settlement resolves the case to avoid further litigation costs.
Do you qualify?
You are a Settlement Class Member if you were a patient of Prime Healthcare and the Relevant Hospitals and accessed one of Prime Healthcare's websites between November 1, 2019, and October 18, 2023. The exact end date varies by website in the table. Patient Portal Subclass Members and Email Subclass Members may receive automatic benefits.
What the settlement pays
Patient Portal Subclass Members may receive a $20 cash payment; Patient Portal Subclass and Email Subclass Members automatically receive a code for one year of CyEx Medical Shield Pro.
How to file
Patient Portal Subclass Members can submit a Claim Form online via the Submit Claim button or by mail to Kroll Settlement Administration, postmarked by December 21, 2026, to request a $20 cash payment. Patient Portal Subclass and Email Subclass Members automatically receive a one-year CyEx Medical Shield Pro code without filing a claim. The page does not describe proof requirements.
Common questions
- How much does the Prime Healthcare Pixel Settlement pay?
- Estimated payout: Up to $20.Why settlement checks are smaller than the headline number →
- What is the claim deadline for the Prime Healthcare Pixel Settlement?
- December 21, 2026. Claims are filed free at phsettlement.com.How to file a claim, and how long payment takes →
- What is the status of the Prime Healthcare Pixel Settlement?
- Accepting claims until December 21, 2026. The final approval hearing is set for March 9, 2027. Payments cannot go out before the court approves the settlement there.
- How long until I get paid from the Prime Healthcare Pixel Settlement?
- Not before the final approval hearing on March 9, 2027; payments usually follow within three to twelve months of approval.How to file a claim, and how long payment takes →
- Is the Prime Healthcare Pixel Settlement notice real, or a scam?
- Kroll Settlement Administration LLC is the court-appointed administrator. Claims are filed only at phsettlement.com. Filing is always free, and no administrator asks for payment or a full Social Security number by email or text.How to tell a real settlement notice from a scam →
- What happens if I do nothing?
- You receive no payment and, in most class actions, give up the right to sue Prime Healthcare Services, Inc. separately over these claims. To keep that right, opt out by December 21, 2026.Opting out, objecting, or doing nothing →
Guides:How to tell if you qualifyHow to file a claim, and how long payment takesIs this settlement notice real, or a scam?
Summarised from public settlement documents; confirm terms on the official settlement website. ClaimWatch is not a law firm, and filing a claim is free.