The Container Store Blind Accessibility Settlement

What happened

The lawsuit alleged that The Container Store maintained point-of-sale devices that were not accessible to blind individuals, violating Massachusetts accessibility and consumer protection laws. The Container Store disputes the allegations, but the parties agreed to settle on a classwide basis pending court approval. The settlement provides a total of $780,000, with $230,000 allocated to a damages fund for valid claims and administration costs.

Do you qualify?

You are a Class Member if you made a purchase at a The Container Store location in Massachusetts between July 20, 2011 and August 12, 2026, had a vision-related disability requiring assistive technology at the time of purchase, sought to credit the purchase to a new or existing customer loyalty program account, and encountered a touch screen point-of-sale kiosk or other device that lacked non-visual methods for inputting information.

What the settlement pays

Eligible claimants may receive $75 for each qualifying purchase, subject to any applicable pro-rata reduction of the Damages Fund.

Paid from a $780,000 settlement fund. Individual amounts depend on how many valid claims are filed.

How to file

Submit a claim form by December 20, 2026 if you meet the Class Member requirements. The page does not state additional documentation or proof requirements.