Atrium Health Pixel Technology Settlement
What happened
Atrium Health improperly used pixel technology in connection with its MyAtriumHealth and MyCarolinas patient portal accounts. The health system has agreed to settle a class action lawsuit over this use of tracking technology without admitting wrongdoing.
Do you qualify?
Anyone who had a MyAtriumHealth or MyCarolinas patient portal account between January 1, 2015 and April 10, 2024, and resides in the United States.
How to file
Submit a valid Claim Form online using the "Submit Claim" button on the settlement website, or request a paper copy by calling (833) 930-1153 and submit it postmarked by September 28, 2026. No specific documentation requirements are stated on the page.
Common questions
- What is the claim deadline for the Atrium Health Pixel Technology Settlement?
- The claim deadline is September 28, 2026. Filing is free and is done on the official settlement website at atriumhealthpixelsettlement.com.
- Is the Atrium Health Pixel Technology Settlement notice real, or a scam?
- Kroll Settlement Administration LLC is the settlement administrator for this case. Claims are filed at atriumhealthpixelsettlement.com. Filing a class action claim is always free — no legitimate settlement charges you to claim, and no administrator will ask for payment, a gift card, or your full Social Security number by email or text. If a notice asks for any of those, it is not from the administrator. When in doubt, ignore the link you were sent and go to the official settlement website directly.
- How long until I get paid from the Atrium Health Pixel Technology Settlement?
- Class action payouts typically take 12 to 24 months after the claim deadline, and longer if the settlement is appealed. The final approval hearing for this case is set for September 30, 2026; no payments can be issued before a settlement receives final approval.
- What happens if I do nothing?
- You receive no payment, and in most class actions you also give up the right to sue The Charlotte-Mecklenburg Hospital Authority (d/b/a Atrium Health) separately over these same claims. To keep that right you must opt out (exclude yourself) by August 31, 2026.
In the news
- New Atrium Health data breach impacts 585,000 individualsSecurityaffairs.com · December 6, 2024
- Atrium Health shared patient data with Facebook, class-action lawsuit allegesYahoo Entertainment · April 15, 2024
Headlines via NewsAPI. ClaimWatch isn't affiliated with these publications.
New to class actions?
This summary was generated from public settlement documents and may contain errors. Confirm eligibility, deadlines, and payment terms on the official settlement website before filing. ClaimWatch is not a law firm and this is not legal advice. Filing a claim is free.
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