Call-On-Doc Pixel Settlement
What happened
Call-On-Doc used third-party tracking technologies called "tracking pixels" on its web pages. Plaintiffs alleged this use violated certain California laws. Call-On-Doc denies wrongdoing, and the parties agreed to settle to avoid litigation costs and uncertainty.
Do you qualify?
Anyone who created an account on the Call-On-Doc website on or after November 7, 2023, or who was a registered Call-On-Doc user and started to book an appointment for medical care on or after November 7, 2021. Class members should have received email notice of the settlement.
How to file
Submit a valid Claim Form online at the settlement website, or download the form and mail it to the Settlement Administrator, or email the administrator to request a paper copy. The claim deadline is August 29, 2026.
Common questions
- What is the claim deadline for the Call-On-Doc Pixel Settlement?
- The claim deadline is August 29, 2026. Filing is free and is done on the official settlement website at callondoccipasettlement.com.
- Is the Call-On-Doc Pixel Settlement notice real, or a scam?
- Settlement Administrator is the settlement administrator for this case. Claims are filed at callondoccipasettlement.com. Filing a class action claim is always free — no legitimate settlement charges you to claim, and no administrator will ask for payment, a gift card, or your full Social Security number by email or text. If a notice asks for any of those, it is not from the administrator. When in doubt, ignore the link you were sent and go to the official settlement website directly.
- How long until I get paid from the Call-On-Doc Pixel Settlement?
- Class action payouts typically take 12 to 24 months after the claim deadline, and longer if the settlement is appealed. The final approval hearing for this case is set for August 31, 2026; no payments can be issued before a settlement receives final approval.
- What happens if I do nothing?
- You receive no payment, and in most class actions you also give up the right to sue Call-On-Doc, Inc. separately over these same claims. To keep that right you must opt out (exclude yourself) by August 10, 2026.
New to class actions?
This summary was generated from public settlement documents and may contain errors. Confirm eligibility, deadlines, and payment terms on the official settlement website before filing. ClaimWatch is not a law firm and this is not legal advice. Filing a claim is free.
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