Frank v. City of Pensacola Natural Gas Franchise Fee Settlement
Last verified July 13, 2026Source: claimdepotHow ClaimWatch verifies cases
What happened
Customers were allegedly charged franchise fees for natural gas service in Pensacola. The City of Pensacola has agreed to settle the class action lawsuit by making payments to affected customers.
Do you qualify?
Customers of Pensacola Energy who were charged natural gas franchise fees. The settlement includes both current and former customers of Pensacola Energy.
How to file
Submit a Claim Form online through this website or by mail to the Settlement Administrator at the address listed. Current customers began receiving payments on July 30, 2025. Former customers will receive notice by August 11, 2025 with instructions to file their claim.
Common questions
- Is the Frank v. City of Pensacola Natural Gas Franchise Fee Settlement notice real, or a scam?
- Kroll Settlement Administration LLC is the settlement administrator for this case. Claims are filed at pensacolanaturalgasclassactionsettlement.com. Filing a class action claim is always free — no legitimate settlement charges you to claim, and no administrator will ask for payment, a gift card, or your full Social Security number by email or text. If a notice asks for any of those, it is not from the administrator. When in doubt, ignore the link you were sent and go to the official settlement website directly.
- How long until I get paid from the Frank v. City of Pensacola Natural Gas Franchise Fee Settlement?
- Class action payouts typically take 12 to 24 months after the claim deadline, and longer if the settlement is appealed. Payments cannot be issued until the court grants final approval and any appeals are resolved.
- What happens if I do nothing?
- You receive no payment, and in most class actions you also give up the right to sue City of Pensacola separately over these same claims.
New to class actions?
This summary was generated from public settlement documents and may contain errors. Confirm eligibility, deadlines, and payment terms on the official settlement website before filing. ClaimWatch is not a law firm and this is not legal advice. Filing a claim is free.
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