Jackson v. Gen Digital Inc. - Robocall Settlement
$200–$625
This settlement is closed to new claims — the deadline was April 13, 2026. You can still see what it was about and follow the case in court below. Looking for money you can still claim? Browse open settlements →
What happened
Gen Digital Inc. made artificial or prerecorded voice calls to consumers' cellular telephones regarding LifeLock or Norton accounts when the recipients did not have such accounts, in violation of telemarketing laws.
Do you qualify?
Anyone who received an artificial or prerecorded voice call on their cellular telephone from Gen Digital Inc. between February 19, 2021 and October 30, 2025 regarding a LifeLock or Norton account and did not have such an account.
How to file
Submit a Claim Form online or by mail postmarked by April 13, 2026. The deadline has now passed. Contact Kroll Settlement Administration at (833) 319-6685 or mail Jackson v. Gen Digital Inc., c/o Kroll Settlement Administration, P.O. Box 225391, New York, NY 10150-5391.
Common questions
- How much does the Jackson v. Gen Digital Inc. - Robocall Settlement pay?
- Estimated payout: $200–$625. The total settlement fund is $9.9M. Actual amounts depend on how many valid claims are filed — most settlements divide a fixed fund pro rata, so a higher claim rate means a smaller individual check. An "up to" figure is a cap, not a guarantee.
- What is the claim deadline for the Jackson v. Gen Digital Inc. - Robocall Settlement?
- This settlement is closed to new claims — the deadline was April 13, 2026. Once a claim deadline passes you generally forfeit your share, even if you qualified.
- Is the Jackson v. Gen Digital Inc. - Robocall Settlement notice real, or a scam?
- Kroll Settlement Administration is the settlement administrator for this case. Claims are filed at jacksonivrsettlement.com. Filing a class action claim is always free — no legitimate settlement charges you to claim, and no administrator will ask for payment, a gift card, or your full Social Security number by email or text. If a notice asks for any of those, it is not from the administrator. When in doubt, ignore the link you were sent and go to the official settlement website directly.
- When will payments from the Jackson v. Gen Digital Inc. - Robocall Settlement be sent?
- Class action payouts typically take 12 to 24 months after the claim deadline, and longer if the settlement is appealed. The final approval hearing for this case is set for July 14, 2026; no payments can be issued before a settlement receives final approval.
In the news
- Gen Digital overturns $481 million patent award in Columbia University lawsuitYahoo Entertainment · March 11, 2026
- Gen Digital Pays $55 Million False Claims Act Judgment Following Whistleblower Suit and TrialWhistleblowersblog.org · December 3, 2024
- CCleaner says hackers stole users’ personal data during MOVEit mass-hackBiztoc.com · October 27, 2023
- Norton LifeLock says thousands of customer accounts breachedBiztoc.com · January 16, 2023
Headlines via NewsAPI. ClaimWatch isn't affiliated with these publications.
New to class actions?
This summary was generated from public settlement documents and may contain errors. Confirm eligibility, deadlines, and payment terms on the official settlement website before filing. ClaimWatch is not a law firm and this is not legal advice. Filing a claim is free.
More telecom settlements
View all →Biddle v. Disney Class Action Settlement
Disney allegedly violated federal antitrust law and state antitrust and consumer-protection laws by engaging in conduct to raise prices of streaming live pay television services, causing damages to YouTube TV and DirecTV Stream subscribers. Disney denies any wrongdoing but has agreed to settle.
Pro rata cash payment proportional to the length of your YouTube TV and/or DirecTV Stream subscription
Heckathorn TCPA Settlement
Insurance agents working for Farmers Insurance allegedly made telemarketing calls and sent text messages marketing Farmers insurance to phone numbers registered on the National Do-Not-Call Registry, violating the federal Telephone Consumer Protection Act.
Up to $160
Money Source TCPA Settlement
Natasha Hiller alleges that The Money Source, Inc. violated the Telephone Consumer Protection Act by placing prerecorded and artificial voice telephone calls to her and other class members on their cellular phones after they requested the company stop calling them. The Money Source denies the allegations and asserts it acted in good faith to comply with all relevant laws, but has agreed to settle the case.
QuoteWizard Telemarketing Settlement
QuoteWizard.com, LLC sent telemarketing text messages to people whose telephone numbers were on the National Do-Not-Call Registry without consent. The lawsuit claimed the company violated telemarketing regulations by making unsolicited text messages to consumers.